Frequently Asked Questions

Handy Heater® Copper Core Tower can be used on any type of surface! Customers use Handy Heater® Copper Core Tower to get rid of odors on everything from concrete driveways, garden beds, wood floors, carpets, sofa fabric, bed linens, towels, car seats, clothes, and everything in between. Handy Heater® Copper Core Tower has NO harsh chemicals and is gentle on surfaces while being tough on odors.

YES! Handy Heater® Copper Core Tower is completely non-toxic and safe to use around people (of all ages!), pets, plants, and the planet. Handy Heater® Copper Core Tower’s proprietary formula has been Vetted thoroughly by State Air Quality Management Authorities in CA, FL, GA, NY, PA, and TX. The CDPR: California EPA stated non-pesticide. It is Approved non-toxic and meets GRAS Standards according to the US Code of Federal Registrar Section 21. It is Approved by OSHA PEL (Permissible Exposure Limits) - all ingredients are approved as direct and indirect food additives well below PEL at full concentration.

No VOCs (Volatile Organic Compounds) or HAPs (Hazardous Air Pollutants) unlike fragrances (which are in most odor eliminators) that have VOCs and HAPs.

YES! You can use Handy Heater® Copper Core Tower’s concentrate refill in your carpet shampooer (the full 32 oz bottle of Handy Heater® Copper Core Tower Pet Odor Eliminator is too diluted). Just mix 10 oz or water to each ounce of concentrated refill and shampoo away!

Handy Heater® Copper Core Tower is completely colorless, odorless, and non-staining. It smells like nothing! We don’t add any fragrances because Handy Heater® Copper Core Tower actually WORKS and fragrances are how other products hide the fact that they don’t actually get rid of the odor. Plus fragrances are often made of Volatile Organic Compounds (VOCs) or Hazardous Air Pollutants (HAPs) and those aren’t safe at all!

Please don’t spray Handy Heater® Copper Core Tower directly onto your pet, nobody likes getting sprayed at! Handy Heater® Copper Core Tower is not intended to treat your pet directly, but if a stinky smells gets on your pet, it is safe to use to remove that stink. We recommend spraying it on a soft towel and wiping down the area that stinks. It won’t hurt your pet because it is 100% safe and non-toxic but it will get rid of any stink!

At this time, Handy Heater® Copper Core Tower can only be purchased direct at www.pooph.com or through our amazon store.

We offer a 30 day 100% no questions asked money back guarantee! If you don’t like Handy Heater® Copper Core Tower for any reason, simply email us at help@pooph.com and ask for a refund and we will take care of it right away!

YES! Handy Heater® Copper Core Tower’s effectiveness won’t be impaired by freezing, but we do recommend letting it thaw out completely before you try to use it!

Handy Heater® Copper Core Tower’s exact formula has been used for over 10 years getting rid of odors in North America’s top municipal waste management facilities. It has removed the odors from landfills, recycling plants, waste-water treatment facilities, and other industrial and government facilities like farms and hospitals. Only now this formula is being made available to consumers through Handy Heater® Copper Core Tower!

Handy Heater® Copper Core Tower requires a 1:1 ratio of the odor creating molecule to Handy Heater® Copper Core Tower’s odor eliminating molecule. So if you’re using Handy Heater® Copper Core Tower on a fresh accident by your pet, you will use less Handy Heater® Copper Core Tower than you would on an old accident (and maybe an accident your pet has had multiple times in the same place). As long as Handy Heater® Copper Core Tower can reach the source of the odor and there’s as much Handy Heater® Copper Core Tower as there is stink, Handy Heater® Copper Core Tower will get it and dismantle the odor.

Handy Heater® Copper Core Tower is a proprietary blend of minerals all of which each can be found in your average daily multivitamin. There are NO harsh chemicals and it is approved non-toxic and meets GRAS Standards according to the US Code of Federal Registrar Section 21.

Handy Heater® Copper Core Tower works on any organic odor, so it works on much more than pet odors. However, each Handy Heater® Copper Core Tower product is specially formulated to treat different types of odors. Our Kitty Litter Box Deodorizer was designed with cat-related offenses in mind. We were careful to make sure that it also wouldn’t affect the clumping of the litter, so while you could use our general pet odor eliminator for the litter box, the specialized formula for the litter box will be better.